Orders - Shipping

* Minimum orders for professionals of  200€ + VAT

*International orders the shipment is sent through UPS from 25€ (it will depend on the final distance and the weight of the package).

*Balearic Islands: orders above 250€ + VAT the shipment is FREE.

Shipments will be made through ASM, POST or UPS.

*The Canary Islands, Ceuta and Melilla: orders above 350€ the shippment is FREE.

Shipments to the Canary Islands, Ceuta and Melilla are made through the Post Office, with delivery in 4-5 business days. Possible customs withholdings will not count towards delivery deadlines. The shipping costs include the processing of export DUA, independent of the import DUA to which the customer will have to face the collection of the order. In these shipments a series of taxes and expenses are applied that must be paid by the customer (IGIC-7% for the Canary Islands and IPSI-10% for Ceuta and Melilla).

Our high volume of online sales has allowed us to negotiate with UPS and ASM at competitive prices but the Customer can provide a transport agency where he has his own account.

The maximum delivery time of the product is 10 business days from your request if it is a national shipment and 20 business days for international shipments, except for causes beyond the control of ARTESTONE SL.